Shipping policy
Shipping Policy
Last updated: June 2026
At Naslux, we are committed to delivering your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 3-4 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Time
Estimated delivery time:
- 🇨🇦 Canada: 4-8 business days
- 🇺🇸 United States: 4-8 business days
- 🌎 International: 6-10 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs, weather conditions, or high-demand periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Please allow 24-48 hours for tracking updates to appear.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
Naslux is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at:
We will work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions about your order, please contact us at: